Features · Templates
Tessa shows up already knowing how your business works
Pick your industry when you start and Tessa adjusts what she treats as urgent, what she focuses on in meeting minutes and which routines she suggests. Change it whenever you like.
What's urgent at a clinic isn't what's urgent at an agency
For a clinic, a cancellation for tomorrow morning is urgent. For an online store, it's an incomplete order or a shipping issue. For an agency, it's the client asking for changes the day before delivery. A generic assistant treats every email the same and takes weeks to learn what matters in your business.
Starting from a blank tool is hard too: you have to figure out what to automate, which rules to set and what to ask for. Plenty of small teams stall in week one simply because they don't know where to begin.
How it works with Tessa
- 1
Choose your industry
During signup, in the Tessa step, or later from Settings: agency, healthcare, ecommerce, SaaS, consulting, real estate or other.
- 2
Tessa tunes her judgment
She gets a hint about what's typically urgent in your industry when triaging email, and what to emphasize when writing minutes.
- 3
She suggests routines
Routines shows ideas built for your type of business. Import the ones that fit and adjust them.
- 4
Plus sensible defaults
The template includes an initial setup for which actions need approval, applied only where an admin hasn't already chosen.
What you get
- Useful from day oneNo waiting for Tessa to learn the basics of your industry.
- Concrete ideasExample routines that match your daily work, not generic templates.
- Minutes with the right focusAn agency client check-in isn't summarized the same way as a clinic team meeting.
- Your choices winAnything you've already configured isn't overwritten when you switch templates.
- Always editableSwitch industry from Settings at any time.
What changes by industry (examples)
Each template is a short set of instructions for Tessa plus a couple of starter routines. It isn't a different product: every feature works the same in every industry; the template only changes where Tessa looks first. A few examples of what each one pays attention to:
- Agency: client changes, approvals and delivery dates come first; suggested routine, a per-client Monday summary.
- Healthcare: appointments, cancellations and patient questions are top priority, and drafts never offer diagnoses or medical advice.
- Ecommerce: order issues, shipping, returns and payments rank high; automated store notifications rank low.
- SaaS: outages, bugs blocking customers, renewals and investors; suggested routine, a draft weekly update on Fridays.
- Consulting: scope, deliverables and hours or budget in the minutes; follow-ups on unanswered proposals.
- Real estate: viewings, offers and transaction paperwork; today's viewings every morning.
What Tessa reads for each person stays private, your data is stored in the EU and nothing goes out without your approval.
Frequently asked questions
Which industries are available?
Agency, healthcare, ecommerce, SaaS, consulting, real estate and a generic “other” option for everything else. We'll add more based on what teams ask for.
Can I change industry later?
Yes, from Settings. The change applies to what Tessa does from then on; minutes already written, for example, aren't regenerated.
Does the template change my approvals?
It only fills in what you haven't configured. If an admin already chose a policy for a type of action, that stays.
My industry isn't listed. Will it still work?
Yes. With the generic option Tessa works just as well; she'll simply learn your priorities through use instead of starting from an industry hint.
Do suggested routines switch on automatically?
No. They appear as suggestions in Routines and only run once you import them. Before saving you can change the wording, the time or the trigger.
Is the template the same as the learning from my edits?
No, they work together. The template is the starting point for the whole company; on top of it, each person's edits teach Tessa their own style and priorities.
Keep reading
- FeaturesAutomations you write the way you'd say themWrite “every Monday, remind clients with overdue invoices” and Tessa does it every week, with your approval for anything leaving the company.
- FeaturesTessa takes the notes, assigns the work and sends the recapTessa takes notes in your meetings, writes the minutes, assigns each action item to its owner and sends the recap to attendees. Try 14 days free.
- IndustriesAn AI assistant for agencies juggling clients, revisions and deadlinesTessa tracks every agency client for you: requested changes, pending approvals and this week's deliveries, with chasers already drafted. Try it free.
- IndustriesAn AI assistant for the admin side of your clinicTessa helps your clinic's front desk with email, bookings and cancellations, without touching medical records and with every message approved by you.
- IndustriesAn AI assistant for online stores that can't afford to lose an orderTessa pulls order issues out of your store's notification noise, drafts replies and sums up the week's returns. Free for teams of up to 3 people.
- IndustriesAn AI assistant for startups doing everything with a tiny teamTessa watches for customers in trouble, builds your pipeline from email and drafts weekly and investor updates. Connect Google and Slack today.
What does your team look like?
Same AI for both. Where you start is what changes.
Startups
5 to 30 people
Grow without losing the thread
Tasks from email and Slack, follow-ups, sales and investors, without everything landing on the founders.
Companies
30 to 250 people
What gets decided gets done
Minutes and tasks from every meeting, commitments that get followed up and a pulse per team, without watching anyone.
Create your company, choose your industry and see which routines Tessa suggests.
Start freeFree plan for teams of up to 3 people. Anything that leaves the company waits for your approval.